Your customers haven't changed. How they find you and choose you has.

An agency usually handles one specific piece: a campaign, social media or a website. A marketing consultancy starts earlier, by understanding your business, its environment and its pain points, and connects all those pieces with a strategy.

With us you don't have a different supplier for each thing: we design the strategy with you, carry it out and measure what it's bringing to the business, in customers, sales and repeat visits.

We work as part of your team, with business experience, our own technology and the ability to put ideas into practice.

It depends on what your business needs and on the work we take on. We start by understanding your situation, your goals and your priorities so we can propose a specific scope and budget.

We can work by project (a website, an app or a CRM implementation) and through a monthly fee with which we support you on an ongoing basis. Both can be combined. The proposal makes clear what we'll do, what's included and what it costs.

By working on the whole customer journey: being on their mind, being found, getting an answer, making the sale and bringing them back.

First we identify where the opportunities are. You may need more visibility on Google and with AI assistants, a clearer explanation of what you offer, answers to questions outside opening hours or follow-up with people who have already shown interest. Or the biggest opportunity may be getting your current customers to come back more often.

From there we combine communication, SEO and GEO, AI agents, sales follow-up and loyalty, depending on what your business needs.

We work on SEO to improve your presence in search engines and on GEO (generative engine optimization) so that assistants such as ChatGPT, Gemini or Perplexity can find, interpret and use your business's information.

We prepare the website with clear content, technical structure, structured data and Markdown versions that make it easier for AI to read. We also add resources such as llms.txt and review crawler access. We don't just think of a website a person can visit, but also of a website ready for AI agents to consult and use.

The goal is to improve your chances of showing up when someone looks for what you offer. The final choice of results and recommendations is up to each platform.

Yes. We connect your WhatsApp Business to AI agents that respond with your business's information, ask the questions needed to understand each request and carry out the tasks they're set up for, such as qualifying a contact or booking an appointment in the diary.

You can keep replying from your phone and decide when you step in. With the CRM connected, conversations, collected details and pending tasks stay organized so service carries on and no opportunity gets lost.

By giving customers reasons to come back and making it easy to take part. We design programs that can reward purchase frequency or spending, with points, coupons and rewards adapted to the business.

For example, you can reward someone who comes five times and spends a minimum on each visit, or someone who builds up a certain amount in purchases. You decide the conditions and the reward; the platform tracks progress and delivers the reward automatically once they're met.

It can be done with your own app, as with Ramen Kagura, or with other solutions that work from the phone. We choose the approach based on your customers, your goals and the way you work.

Yes. In consulting and ongoing support engagements we work with exclusivity by sector and area. We agree on that scope at the start and keep it for as long as the relationship continues.

It's a way of committing to your business: what we learn working with you, we don't apply to the competitor across the street. The terms are set out in the proposal; they don't automatically extend to any one-off project.

It means looking at your business through your customer's eyes and comparing that with what's happening on the inside: how they find you, how they choose you, how they buy from you and which opportunities are being lost.

We review your offer, your website, your presence on Google and with AI assistants, how you handle and follow up on contacts and what you do to bring customers back. We connect it with your goals and the data available.

The diagnosis helps set priorities and decide what to do first. You can request it with the form and we'll explain the scope and next steps, with no obligation to hire the implementation.