Skip to content
Request your diagnosis

We're with you along your customer's whole journey. You choose where to start.

Five stations, from being on their mind to bringing them back, on a base that holds it all up: making it profitable. We start where it's needed most and coordinate it all from one pair of hands.

Request your diagnosis

Choose a station

Make it profitable

  1. Useful content and experiences that make people remember you.

    With
    • Communication
    • Content
    • AI experiences
    See the case
  2. Make it profitableStrategy, advertising, data and KPIs: knowing what works and no longer wasting money.

Be on their mind

Useful content and experiences that make people remember you.

With
  • Communication
  • Content
  • AI experiences
See the case
Make it profitable

Strategy, advertising, data and KPIs: knowing what works and no longer wasting money.

Be on their mind

Be remembered

The problem

You post on social media and run ads, but with no thread tying them together. Customers see you one day and have forgotten you the next.

What we do

We decide what to say, to whom and where. We turn it into useful content and experiences that make people remember you, AI included: a conversation, a recipe, a game.

With

Plumrose pack with the promotion QR codeWhatsApp conversation with the Plumrose recipe assistant

Plumrose

Keeping Plumrose on shoppers' minds when they cook: every pack opens an AI conversation that suggests recipes. No app, no downloads.

See the full case

Be found

Google and AI

The problem

Your customers don't just search on Google any more: they ask ChatGPT, Gemini or Perplexity, which recommend businesses. Many websites don't show up in their answers, and a website from three years ago isn't built for how people search in 2026.

What we do

We build a new website ready for Google and for AI assistants. And we work on SEO and AI visibility so they see you and recommend you.

With

Home page of the new Entrenat 24h website

Entrenat 24h

A chain of 24-hour gyms. A new website and aligned Google listings so it gets found on Google and by AI.

See the full case

Always an answer

24-hour response

The problem

People message you on WhatsApp at night or on the weekend and expect an instant reply. If no one answers, that lead is lost.

What we do

We set up AI agents that answer on WhatsApp around the clock, qualify every contact and follow it through to the sale. And a CRM that organizes every contact, its history and your team's next step.

Home page of the new Vertical Grup website on desktopThe Vertical Grup website on mobile

Vertical Grup

Real estate and lawyers. AI assistants that handle every contact and book the viewing in its own CRM's diary.

See the full case

Make the sale

From interest to purchase

The problem

Being known isn't enough. Between interest and purchase there needs to be a reason to decide: in the venue, on the shelf or on the pack itself.

What we do

We design promotions that turn interest into sales: coupons, unique QR codes with instant wins, prize draws and receipt validation. And we keep control of the prizes and of every participant's data.

Lavapiés de Tapas table display with the QR codeThe Alhambra promotion on mobile

Alhambra La Ruta de la Tapa

A unique QR code in every bar that turns the visit into a product trial, with an instant prize.

See the full case

Bring them back

Repeat and loyalty

The problem

Winning customers keeps getting harder. And afterwards, they don't always come back.

What we do

We give them reasons to come back: a loyalty app with points, coupons, messages and QR, and games that turn the visit into a challenge. More repeat visits and more loyalty.

With

Ramen Kagura loyalty appPoster for the Ramen Kagura scan-and-play promotion

Ramen Kagura

A restaurant chain. Its own app with points, coupons and games so its customers come back.

See the full case

Make it profitable. The base of the whole journey.

Ads, social media, a new website… without knowing what brings customers in. Underneath all five stations runs the same thing: knowing what works and no longer wasting money.

We measure customers, sales and repeat visits, not just clicks.

  • Strategy

    Business goal, priorities and timeline. One plan that organizes every station.

  • Advertising

    Ads on Google and social media, inside the same plan and measured with the same KPIs.

  • Data

    Every contact, every promotion and every receipt leaves data behind. We bring it together in your own customer base.

  • KPIs

    Customers, sales and repeat visits. Every month you know what works and where to stop spending.

How we work

Every business starts at a different station. The method is always the same.

  1. Diagnosis

    No obligation. How customers find you, choose you and buy from you, and what you're leaving behind along the way.

  2. Plan

    Business goal, priorities and timeline. Together we decide which station to start with.

  3. Build

    Website, app, AI agents, promotions, campaigns. We do it ourselves, with our own technology.

  4. Ongoing support

    We measure, adjust and review the results with you every month.

Frequently asked questions

What does Phygitalbond do?

We help small and medium-sized businesses adapt to how their customers search, decide and buy. We bring ongoing support, business judgment and the ability to build and launch the solutions.

We work on the whole customer journey: being on their mind, being found, always having an answer, making the sale and bringing them back. We also identify which processes are worth automating to free up the team's time and improve service and follow-up.

We combine strategy, AI and our own technology depending on what you need: websites, AI agents, CRM, promotions, QR codes, digital coupons, receipt validation, games and loyalty apps. First we decide what can add value to your business; then we choose the tools.

Where do you start?

By understanding what's happening to you: where you're losing opportunities, which tasks take up too much time and what your team needs to work better.

The diagnosis gives you the judgment to decide what's worth doing, what's worth automating and what should stay in a person's hands. We weigh the impact and effort of each action to prioritize the ones that can bring the most to the business.

You can start with a specific problem. Tell us about your case in the form and we'll work out with you where it makes sense to move forward.

Let us run a diagnosis, no obligation.

How customers find you, how they choose you and how they buy from you. And what you're leaving behind along the way.

What worries you most?

Tick as many stations as you like. If you're not sure, that's what the diagnosis is for.

We reply within one working day. Your details are only used to answer you.